This policy is effective from 25 may 2018 and was last updated on 24 may 2018.
The DPA & GDPR May 2018
We and this website comply to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into effect from May 2018. We will update this policy where required accordingly after the completion of the UK’s exit from the European Union.
What are cookies? Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information unless specified in relation to an Online Booking.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts they serve.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third-party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.
Contact & Communication With Us
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.
Email Mailing List & Marketing Messages
We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Any new clients to our business will not be automatically opted in for any kind of marketing. Any existing customers may have been opted in automatically under previous privacy laws. If you wish to be unsubscribed from any kind of marketing lists then please inform us via phone, email or by clicking unsubscribe in the emails themselves.
We will send you appointment reminders via email and/or text message to inform you of appointments you have made with ourselves. These are deemed necessary to us as a business operation.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.
Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
Resources & Further Information
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WHAT INFORMATION WE COLLECT
We collect contact information and demographic information. When registering with HAIRTRIBE you provide your email address and also create a user name and password.
We collect information you submit or post. We collect information you post in a public space, on our social media pages or on our website. For instance we collect information you enter when registering and creating your profile on HAIRTRIBE (first and last name, email address, date of birth, country of residence, gender, profile picture), plus your favorite content on our website etc.
We collect other information. If you use our website we may collect information about the browser you are using, or what website you came from. To learn more about our online tracking, please click on this link.
HOW WE COLLECT INFORMATION
We collect information directly from you. For example, if you create a user profile on our website.
We collect information from you passively. We use tracking tools like browser cookies.
We get information about you from third parties. For example, our business partners or social media platforms may give us information about you.
HOW WE USE THIS INFORMATION
We use information to improve our understanding of your interests and concerns. We may use your information to make our website better. We may use your information to customize your experience with us and to tailor our activities to fit your needs and interests. We may combine information we get from you with information about you we get from third parties. We use the information to send you emails about the categories in which you have expressed interest, should you choose to opt-in to receive email communications.
We use information for security purposes. We may use information to protect our company, our customers, our associates, and our website. We also use information to protect against fraud.
We use information for other purposes. For example, we use the information to maintain business records. We will do this for as long as we deem necessary. We also use information for internal purposes. This includes administrative and audit purposes. We also use information to meet legal, insurance and processing requirements. We will also use information as otherwise allowed by law, including if we have notified you. In some circumstances, we may seek your permission, for example, if we are legally required to do so.
HOW WE MAY SHARE YOUR INFORMATION
We will share information with third parties who perform services on our behalf. For example, we share information with vendors who send emails for us. We may also share information with service providers that help us operate our website, run promotions, analyze data and provide marketing assistance. We also may provide aggregate statistics about our users, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifiable information.
We will disclose your information if we think we have to in order to comply with the law or to protect ourselves. This includes compliance with laws outside of the United States that might apply to us. For example, we will share information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests. We might share information when we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion.
YOU HAVE CERTAIN CHOICES ABOUT INFORMATION SHARING AND RECEIVING EMAIL COMMUNICATIONS
You may opt out of receiving our email communications. To opt out of receiving email communications from us at any time, you can change your email settings on your HAIRTRIBE user profile page, or by clicking on the “Unsubscribe” link in an email.
You may update your information or delete it from our website by updating your HAIRTRIBE user profile page or by deleting your HAIRTRIBE account.
You can control if we share information with other users on our website by setting your profile to public or private. By opting for a public profile you agree that other users may view certain details of your account information such as your gender, country, profile image, and other information about your activities on the website, for example, your followers, who you follow, your loved films and playlists. You may change your profile from public to private at any time and vice versa.